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Frequently Asked Questions


You've got questions, we might have answers here. If we don't, shoot us an email - we're happy to help clarify!

2128 8th St NW
Washington, DC 20001
(202) 319-2979

Visit the Workshop

Shop Hours: 

  • Monday: Closed

  • Tuesday: Closed

  • Wednesday: 12-8pm

  • Thursday: 12-8pm

  • Friday: 12-8pm

  • Saturday: 12-8pm

  • Sunday: 12-8pm


Vote for your neighborhood!

Don’t see your neighborhood represented?  We choose our next maps based on the number of requests we receive, so please let us know where you'd like to see us map next! We'll send an email your way when your neighborhood is completed.

is this map in stock?

Yes! All of our maps and cards are always in stock. If you placed an order and somehow we ran out of inventory, we’ll be sure to email you and let you know.

How much is shipping? When will my print ship? Can I return prints?

Head on over to our Shipping + Returns page for all the details!

How do you choose what neighborhood to do next?

By number of requests! See the form above to vote. 

Do You make custom maps?

We do not make custom maps. There are so many neighborhoods and cities to get to – yours could be next!

Can I get these prints in a larger size?

You can! Email us at and let us know what size you'd like, and we'll get pricing for you. 

Can I get my neighborhood map in a different color palette?

Unfortunately, no. Torie works to choose color palettes that represent each individual neighborhood, so each map is drawn with its own distinct set of colors. 

Can You customize my map?

Sorta! If you have a specific location that you want to highlight, we can place a little star on top of it. For this, we kindly ask that you come in to the shop and show us the correct spot so it is 100% accurate.

Can I commission a neighborhood?

We're not taking on commissions for new neighborhoods, but you can certainly vote for your neighborhood using the above form.

How long does it take to get a print framed?

When you come into the shop and ask for your print framed, it only takes a few minutes for us to put it together. If you ordered a print framed, head over to Shipping & Returns to know when it will be sent out. Need it faster? Give us a call.

i chose in-store pick up. now what?

You’ll get an email when your order is fulfilled and ready for pick up. Swing by the shop during our open store hours.

Can I use your map for my wedding invitations?

Sorry, we can’t customize the maps for invitations. However, we have seen the greeting cards used as table numbers and have even had our framed prints used as guest books.